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We are committed to developing, implementing, maintaining and constantly
improving our strategies and processes to achieve the highest level of safety
performance and meet national and international standards, while delivering on
our customer promise for affordable, reliable and convenient flight services. All
Allstars are accountable for the delivery of our safety performance, starting with
the Chief Executive Officer.
Our commitment is to:
SAFETY POLICY STATEMENT
reporting system, unless such
disclosure indicates an illegal act or
deliberate disregard of regulations
and procedures.
• Comply with and, wherever possible,
exceed legislative and regulatory
requirements and standards.
• Ensure that sufficient skilled and
trained Allstars are available to
implement our safety strategies and
processes.
• Ensure all Allstars are provided with
adequate aviation safety information
and training hence are competent
in safety matters and are allocated
only tasks commensurate with their
skills.
• Establish and measure our
performance against realistic safety
performance indicators and targets.
• Continually improve our safety
performance through management
processes that ensure relevant
safety action is taken and is effective.
• Ensure externally supplied systems
and services to support our
operations are delivered, meeting
our safety performance standards.
RIAD ASMAT
Chief Executive Officer
AirAsia Malaysia
• Support the management of
safety through the provision of
appropriate resources resulting in an
organisational culture that fosters
safe practices, encourages effective
safety reporting and communication
and actively manages safety with
the same attention to results as
the attention to the results of the
other management systems of the
organisation.
• Enforce the management of safety
as a primary responsibility of all
managers and Allstars.
• Clearly define for Allstars,
managers and employees
alike their accountabilities and
responsibilities for the delivery of the
organisation’s safety performance
and the performance of our Safety
Management System.
• Establish and operate hazard
identification and risk management
processes, including a hazard
reporting system, in order to
eliminate or mitigate the safety risks
or the consequences of hazards
resulting from our operations to a
point which is as low as reasonably
practicable.
• Ensure that no action will be taken
against any employee who discloses
a safety concern through the hazard
Safety Training
Identified operational personnel,
supervisors, managers, senior managers
and accountable managers are required
to undergo appropriate safety training.
The objective is to ensure all relevant
Allstars are competent to perform their
SMS duties. SMS training is part of the
induction programme for new Allstars,
while recurrent training is conducted
every two years.
Emergency Response Planning
During the year, there was added
emphasis on Emergency Response
Planning and especially on the proper
handling of those involved in emergency
scenarios. Two-day Psychological First
Aid (PFA) sessions were organised in
Kuching, Penang and Kota Kinabalu in
April, July and August respectively in
collaboration with the Counsellors Board
of Malaysia and Mercy Malaysia. A total
of 70 Guest Service and Ramp services
Allstars participated in the programmes
as part of training to serve as our Special
Assistance Team.
In addition, 30 Allstars took part in a
two-day search and rescue exercise
(SAREX) organised at the Langkawi
International Airport in March which
focused on both land and sea operations.
The sea scenario re-enacted a collision of
two helicopters while the land scenario
simulated an aircraft crash in the airport
itself. The exercise involved a total of 600
participants from 30 private and public
agencies.
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AirAsia Group Berhad
SUSTAINABILITY
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