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MANAGEMENT DISCUSSION & ANALYSIS

We also entered into a memorandum

of understanding (MoU) with China

Everbright Group in May to enable us to

start LCC operations in China. Everbright

is a state-owned financial services

conglomerate and a major shareholder in

China Aircraft Leasing Group Holdings.

AirAsia was the first foreign LCC to enter

greater China in 2005 with our inaugural

Bangkok to Macao flight on 5 July. We

have since rapidly deepened our presence

in the country, and are today the top

foreign carrier at 11 Chinese airports

including Chongqing, Wuhan, Changsha,

Shenzhen, Hangzhou, Xi’an, Guangzhou,

Nanning, Kunming, Chengdu and Shantou.

Five of our country operations serve 45

routes to 15 cities in mainland China, with

12 routes unique to AirAsia. In 2017 itself,

we added five new routes: Kuala Lumpur-

Wuhan, Manila-Guangzhou, Langkawi-

Shenzhen, Kuching-Shenzhen and Kalibo-

Shanghai while increasing the frequencies

of four routes, ending the year with no

less than 360 flights a week. Together

with AirAsia X, we have carried more than

40 million guests to the country, earning

ourselves the title of being The Most

Influential Foreign Airline in China.

Supporting our operations in China, we

established a wholly foreign-owned

entity (WFOE) in Guangzhou to serve as a

base for all current Allstars representing

the different AirAsia operations in the

country. Operational as of 1 January 2018,

the WFOE enables us to create greater

efficiencies through shared resources and

economies of scale, further reducing our

distribution and marketing costs.

Indeed, China is one of our strongest

markets, and one that we intend to further

grow via our LCC operations by connecting

more tier 2 and 3 cities with our multiple

hubs. Having already established a

very strong base in southern China, and

particularly Shenzhen and Guangzhou,

we now seek to expand more extensively

into central China while creating links with

northeast China through long-haul routes.

This would not only support the One Belt

One Road initiative but also our own vision

to create bridges between China and

Asean.

ANCILLARY

AirAsia Berhad’s ancillary business has

continued to grow, marking a 16% increase

in revenue from RM1.66 billion in 2016

to RM1.93 billion for the year, which

accounted for 20% of our total revenue.

While maintaining our zeal to introduce

new and exciting products that guests

would find irresistible, a key focus during

the year was to increase their uptake

through a dynamic pricing strategy as

well as more personalised communication

based on data analysis of guests’ past

purchasing behaviour. In the third quarter,

we introduced more tiers in the pricing

mechanisms for check-in baggage and

seat selection, which led to a 21% increase

in baggage fees to RM925.4 million; and

an 18% increase in revenue from seat

selection to RM114.8 million.

“FIVE OF OUR COUNTRY OPERATIONS

SERVE 45 ROUTES TO 15 CITIES IN

MAINLAND CHINA, WITH 12 ROUTES

UNIQUE TO AIRASIA. IN 2017 ITSELF, WE

ADDED FIVE NEW ROUTES.”

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AirAsia Group Berhad

PERSPECTIVE

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